VOLCANO e-Cigs Blog

Customer of the Week - Gregory

As an active duty Motor Vehicle Operator, Gregory started smoking far from home. “I started smoking about two years ago when I was up in Afghanistan.” He smoked one pack of traditional cigarettes a day but soon enough started looking for an alternative. He asked his doctor for some recommendations with one of them being acupuncture. “Although acupuncture was nice, it didn’t quite cut it.

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Meet the Staff: Hina

Meet Hina. She started out as a Sales Associate at our Wahiawa Vapor Lounge & Café and worked her way up to our Lead Staff Trainer with her amazing customer service skills and great ability to train others to exude just that. Take a little peak into Hina’s journey with VOLCANO eCigs so far.

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RMA Department: Behind the Scenes

You ever wonder what really happens to your e-cig device and ecig accessories when you send them into the RMA Department? Are you curious as to how our RMA Specialists help our company? Since our RMA Department has been vital to the growth of VOLCANO eCigs, we will take you behind the scenes to see just why this department is so important.

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Memorial Day Sale

To celebrate the strength and courage of those who perished while serving our country, we are having a Memorial Day Weekend sale. So, while your sunning it up at the beach or enjoying a backyard BBQ with your friends and families, be sure to check out our newly designed website and take advantage of the sale!

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Proper eCig Device Care

Have you ever had an issue that was fixed in seconds by a VOLCANO ecigs representative? Have you ever wondered what steps you can take to prevent certain issues from happening? Whether you’re a newbie or vapeaholic, you should always be aware of the best ways to care for your e-cigarette. With the help of our RMA and Customer Service Teams, we have gathered a list of proper care tips and techniques for your e-cig device.

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7 Thoughts Everyone has when Making the Switch to Vaping

As a newbie to the Vaping World and Vaper Community, you will have many thoughts running through your head both before and during your transition to making the switch to vaping. You will feel as though you are in a foreign land which will be exciting yet confusing and scary. You have a map, a tour guide at hand and all the necessary traveling tools but still are running into some roadblocks and dead ends along your journey. Don't worry, all newbies go through this same transition period but by utilizing all that is out their for them, they arrive at their destination safe, sound and happy.

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Customer of the Week - Emily

Emily smoked traditional cigarettes for more than 3 years and wasn’t looking for an alternative. It was her boyfriend who introduced her to the e-cigarette by buying her an Electronic Cigarette Starter Kit of her own. “I was skeptical at first with the whole electronic cigarette thing. I mean, why use an e-cig when I can smoke a real cigarette!” Even with her skepticism of the e-cigarette, she gave it a try.

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INFERNO Heating Elements: What's the Difference

Now that you have your INFERNO Starter Kit, you are ready to explore other heating element options compatible with your INFERNO. But what's the real difference between all of the heating elements listed on the INFERNO Accessories page? Find out on our blog.

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15 Signs you should be Admitted to Vapeaholics Anonymous

The difference between being a vaper and a vapeaholic can be hard to see unless you are on the outside looking in. Although there is nothing wrong with being a Vapeaholic, it's definitely good to know whether or not you are one. Here are 15 signs that you may need to be admitted to Vapeaholics Anonymous.

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Best Way to Dispose of an e-Cigarette Battery

With cigarette butts being the most tossed piece of trash, accounting for 38% of the litter worldwide, vapers should feel a lot better that they are no longer contributing to that percentage of litter. However, what happens to our electronic cigarette batteries when they no longer work? What do we do with them? To make sure that we are all disposing of our e-cigarette batteries properly, here are some helpful tips.

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