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Vaper Profiles

Every week we profile a different customer who is rocking Volcanoecigs gear and representing for vapers in their respective circles. Check out their stories here and see how Volcanoecigs has made a difference in their lives.

VOLCANO eCigs' Customer of the Week - Johnlott

If you have ever been to our VOLCANO Vapor Lounge & Cafe in Ewa, you have definitely seen and maybe had the pleasure of meeting our featured customer this week, Johnlott. With the cafe being his home away from home, you’ll find him chilling at the cafe, getting his vape on and making new friends daily.

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VOLCANO eCigs' Customer of the Week - Ian

Even though Ian has been working as a Rigger Diver at the Pearl Harbor Shipyard for 14 years and was active duty before that, there was still a slight learning curve when it came to using an electronic cigarette. “I haven’t had any big mistakes yet.” Read on to find out more about Ian's journey into vaping.

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VOLCANO eCigs' Customer of the Week - Gregory

As an active duty Motor Vehicle Operator, Gregory started smoking far from home. “I started smoking about two years ago when I was up in Afghanistan.” He smoked one pack of traditional cigarettes a day but soon enough started looking for an alternative. He asked his doctor for some recommendations with one of them being acupuncture. “Although acupuncture was nice, it didn’t quite cut it.

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Meet the Staff: Hina

Meet Hina. She started out as a Sales Associate at our Wahiawa Vapor Lounge & Café and worked her way up to our Lead Staff Trainer with her amazing customer service skills and great ability to train others to exude just that. Take a little peak into Hina’s journey with VOLCANO eCigs so far.

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VOLCANO eCigs' Customer of the Week - Emily

Emily smoked traditional cigarettes for more than 3 years and wasn’t looking for an alternative. It was her boyfriend who introduced her to the ecigarette by buying her an Electronic Cigarette Starter Kit of her own. “I was skeptical at first with the whole electronic cigarette thing. I mean, why use an ecig when I can smoke a real cigarette!” Even with her skepticism of the ecigarette, she gave it a try.

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VOLCANO eCigs' Customer of the Week - Ed

Enjoying smoking for 15 years and surprisingly making the switch to vaping as an alternative has made me and my loved ones very happy. From the extra money, great overall experience and amazing changes within the eCig industry, I am glad to have made the switch when I did with VOLCANO.

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Meet the Staff - Scottie

Customer Service is one of our number one priorities whether you are a customer calling in to our CS Team or walking in to one of our many locations we always want to make sure you have the best experience possible. Get to know a little more about Scottie and his journey with VOLCANO eCIgs so far.

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VOLCANO eCigs' Customer of the Week - Kathy

My name is Kathy and I am a long time customer of the VOLCANO ecigs Queen Ka`ahumanu Center location in Maui. Thanks to my husband, 3 years later I am analog free and a proud Vaper.

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Meet the Staff - John

Our dedication to innovation is our passion. Crafting new products and providing the industry with performance breakthroughs and quality standards requires the right people. Luckily for us, our staff is one of a kind. Let's meet some of the brains behind the VOLCANO Fine Electronic Cigarettes Research & Development team. 

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Meet the Staff - James

If you have ever called our Customer Service phone line, chances are you have talked with our Online Customer Service Manager, James Phillips.  Get to know the man on the other side of the phone.

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Recent Posts
  1. Mech Mods 101: Mech Mod Safety Tips to Help Keep You On the Safer Side of Vaping Sunday, Jun 28 2015, 12:00AM Posted by: Volcanoecigs Team
  2. New Permanent Price Reduction on LAVATUBE v2.5 Thursday, Jun 25 2015, 12:00AM Posted by: Volcanoecigs Team
  3. e-Liquid Mix of the Week: Berry Melon Burst Tuesday, Jun 23 2015, 12:00AM Posted by: Volcanoecigs Team
  4. Get To Know The LAVATUBE 3: What is the EVOLV DNA 40 Chip? Sunday, Jun 21 2015, 12:00AM Posted by: Volcanoecigs Team
  5. VOLCANO’s Weekend Father’s Day Sale Friday, Jun 19 2015, 12:00AM Posted by: Volcanoecigs Team
Recent Comments
  1. "Hi Ranbroz, We'd be happy to help you out, but we just need a little more info on your question. Are you asking if you can use the Tube..."
    Commented by: VOLCANO eCigs Tube Tank Pro User Guide Thursday, Jun 25 2015, 11:36PM
  2. "This does seem to be unjust, and with no further reason then simply we don't want it on the shelves? What the heck kind of ruling is that?! If..."
    Commented by: Kelly Foote Sonoma Becomes The First US City To Ban E-liquid Flavors Thursday, Jun 25 2015, 12:55PM
  3. "Can I use the tephra 2 Battery with this tube tank pro"
    Commented by: Ranbroz Tube Tank Pro User Guide Wednesday, Jun 24 2015, 10:07PM
  4. "Hi Brandon, Sorry to hear about the leaking issue you are having. We'd be happy to help. Please keep an eye out in your email as our..."
    Commented by: VOLCANO eCigs LAVATUBE 3 User Guide Wednesday, Jun 24 2015, 12:48AM
  5. "I havent even had my new Lavatube 3 for a week yet, and its already leaking juice down the entire vape stick. "
    Commented by: Brandon Fitzpatrick LAVATUBE 3 User Guide Tuesday, Jun 23 2015, 05:26PM