Vaper Profiles

Every week we profile a different customer who is rocking Volcanoecigs gear and representing for vapers in their respective circles. Check out their stories here and see how Volcanoecigs has made a difference in their lives.

Customer of the Week - Ian

Even though Ian has been working as a Rigger Diver at the Pearl Harbor Shipyard for 14 years and was active duty before that, there was still a slight learning curve when it came to using an electronic cigarette. “I haven’t had any big mistakes yet.” With consistant use and tips from the VOLCANO eCigs representatives, Ian has been able to properly use his ecig but still comes in on his lunch breaks if he has an issue avaoiding those big mistakes.

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Customer of the Week - Gregory

As an active duty Motor Vehicle Operator, Gregory started smoking far from home. “I started smoking about two years ago when I was up in Afghanistan.” He smoked one pack of traditional cigarettes a day but soon enough started looking for an alternative. He asked his doctor for some recommendations with one of them being acupuncture. “Although acupuncture was nice, it didn’t quite cut it.

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Meet the Staff: Hina

Meet Hina. She started out as a Sales Associate at our Wahiawa Vapor Lounge & Café and worked her way up to our Lead Staff Trainer with her amazing customer service skills and great ability to train others to exude just that. Take a little peak into Hina’s journey with VOLCANO eCigs so far.

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Customer of the Week - Emily

Emily smoked traditional cigarettes for more than 3 years and wasn’t looking for an alternative. It was her boyfriend who introduced her to the e-cigarette by buying her an Electronic Cigarette Starter Kit of her own. “I was skeptical at first with the whole electronic cigarette thing. I mean, why use an e-cig when I can smoke a real cigarette!” Even with her skepticism of the e-cigarette, she gave it a try.

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Customer of the Week - Ed

Enjoying smoking for 15 years and surprisingly making the switch to vaping as an alternative has made me and my loved ones very happy. From the extra money, great overall experience and amazing changes within the eCig industry, I am glad to have made the switch when I did with VOLCANO.

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Meet the Staff - Scottie

Customer Service is one of our number one priorities whether you are a customer calling in to our CS Team or walking in to one of our many locations we always want to make sure you have the best experience possible. Get to know a little more about Scottie and his journey with VOLCANO eCIgs so far.

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Customer of the Week - Kathy

My name is Kathy and I am a long time customer of the VOLCANO ecigs Queen Ka`ahumanu Center location in Maui. Thanks to my husband, 3 years later I am analog free and a proud Vaper.

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Meet the Staff - John

Our dedication to innovation is our passion. Crafting new products and providing the industry with performance breakthroughs and quality standards requires the right people. Luckily for us, our staff is one of a kind. Let's meet some of the brains behind the VOLCANO Fine Electronic Cigarettes research and development team. 

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Meet the Staff - James

If you have ever called our Customer Service phone line, chances are you have talked with our Online Customer Service Manager, James Phillips.  Get to know the man on the other side of the phone.

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Customer of the week - Valerie

My name is Valerie and I am a happy camper. Before I discovered Electronic Cigarettes, my journey to find a successful e-cigarette brand and alterative to tobacco was a huge failure.  

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