The information we collect from customers helps us to personalize our site to you and continually improve our customer service pursuit. The following is some of the information that we gather about our users.
Information You Provide Us: When you create a user account on-line or communicate with us via e-mail, letter, fax or phone, we receive and store the information that you have provided. This information is basic, including: name, address, phone, fax and cell phone numbers, e-mail address and business information (if applicable). We use this information that you provide for such purposes as responding to your requests, communicating with you and customizing future shopping for you.
Under no circumstances will we ever give away or sell your personal information to anyone else for any reason whatsoever, without prior written approval from yourself. Any information we gain through our use of customer polls, surveys, cookies, session tracking or anything else, is used internally and for the sole purpose of providing you better service. If you are on our mailing list and you ask us to remove you, we will do so immediately and will not attempt to sell your information. As we do with our own, we respect your privacy. Information about our customers is an important part of our business, and we are not in the business of selling it to other companies.
No! Our products are only sold to adult smokers, 18 years or older. Volcanoecigs.com does not intentionally collect or solicit personal information from or about children or anyone under the age of 18. If we discover we have received any information from an individual under the age of 18 and in violation of this Policy, we will delete that information immediately. If you believe Volcanoecigs.com has any information from or about anyone under the age of 18, please contact us with a thorough description, and we will try to resolve it.