We know how much you want to get your hands on your new Volcanoecigs products and to help you, we promise you this...ALL OF OUR ORDERS SHIP WITHIN 24 HOURS!*
Not only will we ship your product in one days time, we'll also support you with some of the best and most convenient shipping options including the following:
If your total purchase amount qualifies you for a free shipping option, during checkout you will see a new shipping option listed as "$0.00" - please be sure to select the FREE shipping option.
All shipments will be issued a tracking number for your convenience and if you create an account with us, you will be notified as soon as your package is processed and be able to track those shipments directly from your account dashboard page. Our products are only available to US customers only. Orders are typically received within 3 to 5 business days depending on your shipping method and carrier. If you have any questions about shipping times, we encourage you to visit your carriers website for more information.
We are committed to providing you with the best shipping service and if for whatever reason, you experience shipping issues, please contact us and we will do whatever is in our power to make sure that you receive your goods on time and in full working order!
Once a package leaves our facility and is in the shippers hands, we have no control over it. If this package becomes lost, stolen, or takes longer than expected to arrive please contact USPS or FedEx regarding your shipment and file a claim with them.
* Disclaimer - As much as we wished that all of our shipping carriers worked 365 Days a year; they do not. USPS does ship on Saturday and any orders placed before 8:00 am on Saturday will be shipped the same day. FedEx does not ship on Saturdays and any order placed between Friday, 12:00 noon and Sunday will be shipped the following Monday. Any orders placed the day before a holiday can be expected to ship the next business day. If there is ever an issue that prevents us from shipping your order within 24 hours, you will be contacted by a customer service representative ahead of time to resolve the issue in a timely manner so that you package can be mailed as soon as possible. We are not responsible and can not be held liable for any orders that are shown as delivered by your respective carrier but are not receieved by you. Furthermore, we can not be held liable for any damages or lost items due to shipping.