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Sales Associate - Japanese Speaking

Job Description:

Our Sales Associates are the face of our brand. We focus on customer service excellence and creating memorable experiences. You will be expected to become knowledgeable in our brand and product line and be able to drive sales, up-sell, and create repeat customers. Ongoing training on procedures, troubleshooting products, ect. will be provided. Other duties such as inventory, displays, set up, closing, cleaning, ect are required.

Primary Responsibility:

Provide Excellent Customer Service to both customers and other employees

Educate, up-sell, and troubleshoot devices for customers

Accurately operate POS system for all transactions

All other duties as assigned

Skills Required:

Fluent in Japanese/English

1-2 years customer service experience

1-2 years retail experience preferred

Experience using POS systems

Excellent communication skills

Knowledge about e-cig industry preferred

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