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blocked plug-in??

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blocked plug-in??

Postby LeesaRN » Fri Mar 01, 2013 11:03 am

Hey, just wondering, cannot get into video chat, when I try I get a message "blocked plug-in". Nothing has changed on my computer, wondering if there was a change to chat that I was unaware of? First time in a few years I am having a problem getting in.

Thanks in advance.

Leesa
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Re: blocked plug-in??

Postby Artist Boy » Fri Mar 01, 2013 12:34 pm

hmmmmm, I am not having an issue getting it at all.

What browser are you using?

are you running any extensions on your browser?

At what point in the process of getting into chat do you get the blocked plug in message?
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Re: blocked plug-in??

Postby Artist Boy » Fri Mar 01, 2013 12:44 pm

ok so the only plug in the chat uses is Flash. so something somewhere on your end is blocking flash. Maybe a bad cookie in your cache, try clearing your browsers cache.

Or there may have been an update to your firewall or security settings that is blocking flash.

Can you go to other sites that use flash?
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Re: blocked plug-in??

Postby LeesaRN » Fri Mar 01, 2013 2:58 pm

Thanks AB for checking it out.... it was when I first clicked onto Video Forum from the home page, on Mac w/ Safari.... I think I have fixed it now... uploaded actually downloaded an update for my flash and now it appears to be working fine again... was strange it was fine one sec and not working the next..... but, all better now.

Again, Thanks AB!!

Leesa
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Re: blocked plug-in??

Postby Artist Boy » Fri Mar 01, 2013 5:04 pm

good to hear Leesa, and you are welcome.
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