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Can't log into website on any device

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Can't log into website on any device

Postby MSpie537 » Wed Mar 13, 2013 1:26 am

Hi, I seem to be having problems logging into the e-store. I can access anything on the store, but when I try to log in, the website processes the request for several minutes, and then times out. I was hoping to place the order that I put into my cart today, but it won't let me get to it. I managed to get to the change password page, and changed the password, but I still cannot log in to the site.
MSpie537
Volcano Menehune
 
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Re: Can't log into website on any device

Postby Artist Boy » Wed Mar 13, 2013 10:26 am

contact CS, they will do a manual reset, that will fix the issue.

or, you can PM me you email the account is under, you real name, and DoB, and I can do the reset for you.
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Artist Boy
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Re: Can't log into website on any device

Postby MSpie537 » Thu Mar 14, 2013 1:30 am

Thanks Artist. This worked briefly, and I managed to log in once and reset my password, but now I seem to be having the same issue and can't log in again.
MSpie537
Volcano Menehune
 
Posts: 2
Joined: Wed Mar 13, 2013 1:24 am

Re: Can't log into website on any device

Postby Artist Boy » Thu Mar 14, 2013 10:00 am

I will PM new info.

Sorry about all of this, the server keeps going down and when it does it seems to mess up some logins.
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Artist Boy
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Location: San Angelo TX


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