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Cant connect to the web chat

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Cant connect to the web chat

Postby chrisishere2011 » Sat Jan 22, 2011 11:33 am

The web chat used to work for me and now it doesnt work for some strange reason. my username was chrisishere2011


i mean i dont know if i was banned or something but i tried to get on one day and it just says conecting to server then conection failed. so please help me thanks
chrisishere2011
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Re: Cant connect to the web chat

Postby Artist Boy » Sat Jan 22, 2011 11:45 am

When it fails does it give you an error #? If so what is it?

Have you changed anything to your system or your set up at all?

Maybe updated your firewall or have a new one? or change your network, got a new router or modem?

I will do my best to help you get back in. I have check and no you were not banned or anything. The error has to be something on your end. Like a blocked port or something.

Are you logged into the forum before you try logging into the chat or are you direct linking and then trying to long in? It is best to be logged into he forum and then the system will auto log you into the chat.
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Re: Cant connect to the web chat

Postby chrisishere2011 » Sat Jan 22, 2011 11:52 am

well im about to attempt to remove some internet securitys and see if that helps because yes i did change my anti virus firewall stuff recently thanks ill message back soon
chrisishere2011
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Re: Cant connect to the web chat

Postby chrisishere2011 » Sat Jan 22, 2011 11:53 am

BTW since i cant get in chat u know of any time the tanks r cooming to site??
chrisishere2011
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Re: Cant connect to the web chat

Postby chrisishere2011 » Sat Jan 22, 2011 11:55 am

and yes it is error #1
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Re: Cant connect to the web chat

Postby Spliner » Sat Jan 22, 2011 12:02 pm

If you added Norton or McAfee Internet Security my wager is on that for the problem. Try uninstalling them and connecting again. Then re-install and watch for them to ask you about blocking a port when you try to enter the chat again.

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Re: Cant connect to the web chat

Postby Artist Boy » Sat Jan 22, 2011 12:13 pm

you need to make sure post 1935 is open, on any and all firewalls, the chat requires it to be open.
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Re: Cant connect to the web chat

Postby VaperJoey » Sat Mar 16, 2013 12:21 pm

For Some reason I cannot access my Video Chat acct...Now I'm logged in everywhere else fine...I've tried variations of my username and password in both Upper and lower cases...no good on both!
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Re: Cant connect to the web chat

Postby Artist Boy » Sat Mar 16, 2013 4:51 pm

Your chat login is the exact same as the forum login, same cases and everything in both the name and password.
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