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cant create an account

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cant create an account

Postby ryanv449 » Mon Apr 01, 2013 3:41 am

everytime i go to create an account, i fill out all of the required information, it processes and then returns me to a blank registration form. Any idea whats going on? i would appreciate the help im trying to track my order and i had to make it without creating an account because it would not let me. thanks
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Re: cant create an account

Postby JSmith926 » Mon Apr 01, 2013 8:33 am

What browser are you using? have you tried to use another?
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Re: cant create an account

Postby Artist Boy » Mon Apr 01, 2013 10:19 am

also try clearing your browsers cache, then try again to make an account.

Even after you make an account you will not be able to see the order you made when not on an account. If you did not get a tracking number in an email after making the order you will need to contact CS. They will be able to get you the tracking number for the order. If you have the order number please make sure to tell CS what the order number is. It will make it much easier for them to look up your order. If you dont have the order number please let them know the email address used to place the order and the name used (if the billing name and shipping name is different please include both.
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