It is currently Wed Jul 01, 2015 10:14 am

Lava tube DOA!

A place to report technical issues you experience.

Lava tube DOA!

Postby treetop » Mon Dec 31, 2012 10:42 am

Came in today DOA - Can't get any response from factory or anybody - getting upset. :evil:
treetop
Volcano Menehune
 
Posts: 1
Joined: Mon Dec 31, 2012 10:23 am

Re: Lava tube DOA!

Postby Spliner » Mon Dec 31, 2012 11:34 am

Try opening a ticket on the website. They'll get you taken care of. Or just call the 800 number and leave a message. They will call you back (really.. they are great about it). Also they can talk you through a couple things to try. It's still morning for them in Hawaii, so they may be still trying to play catch up from the weekend.

Spliner
Image

Disclaimer: My opinions are those of myself and no other. E-Cigarettes are not a "Quit Smoking" product. They are a smoking alternative. Keep all E-Liquids out of the reach of children.
User avatar
Spliner
Volcano Legend
 
Posts: 1991
Joined: Sat Apr 03, 2010 7:45 pm

Re: Lava tube DOA!

Postby JSmith926 » Mon Dec 31, 2012 12:41 pm

i know this is a dumb question (for me to ask) but trying to help, did you install the batt correctly (nipple up) and then hit the button 5 times (fast) the LT 2.0 requires you to push the button quite quickly to turn on, also did the screen flash when you installed the battery?
Image
Las Vegas location Manager
User avatar
JSmith926
Las Vegas NV Manager
 
Posts: 421
Joined: Wed Oct 17, 2012 4:59 pm
Location: Las Vegas, NV


Return to Video Chat Glitches and Issues

cron

Who is online

In total there is 1 user online :: 0 registered, 0 hidden and 1 guest (based on users active over the past 5 minutes)
Most users ever online was 168 on Wed Nov 07, 2012 10:07 pm

Users browsing this forum: No registered users and 1 guest