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Lava tube DOA!

A place to report technical issues you experience.

Lava tube DOA!

Postby treetop » Mon Dec 31, 2012 10:42 am

Came in today DOA - Can't get any response from factory or anybody - getting upset. :evil:
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Re: Lava tube DOA!

Postby Spliner » Mon Dec 31, 2012 11:34 am

Try opening a ticket on the website. They'll get you taken care of. Or just call the 800 number and leave a message. They will call you back (really.. they are great about it). Also they can talk you through a couple things to try. It's still morning for them in Hawaii, so they may be still trying to play catch up from the weekend.


Disclaimer: My opinions are those of myself and no other. E-Cigarettes are not a "Quit Smoking" product. They are a smoking alternative. Keep all E-Liquids out of the reach of children.
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Re: Lava tube DOA!

Postby JSmith926 » Mon Dec 31, 2012 12:41 pm

i know this is a dumb question (for me to ask) but trying to help, did you install the batt correctly (nipple up) and then hit the button 5 times (fast) the LT 2.0 requires you to push the button quite quickly to turn on, also did the screen flash when you installed the battery?
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