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Points Expiration Date

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Points Expiration Date

Postby bradd » Thu Mar 21, 2013 11:55 am

I have noticed that there is a expiration date for my points collected.on my last order it stated 365 days,then on my most recent order it went back to 365 days.

do they only expire if you do not not place a order and earn points within 365 days?

also in my last order the points were calculated for each item i purchased ? usually there is just one total of points for the whole order,is this something new ?

thanks !
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Re: Points Expiration Date

Postby del » Thu Mar 21, 2013 5:32 pm

i know there are some new things they are doing with points
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Re: Points Expiration Date

Postby Artist Boy » Fri Mar 22, 2013 12:15 am

the expiration date has been around for close to, if not over a year now.
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Re: Points Expiration Date

Postby bradd » Tue Mar 26, 2013 4:49 am

thanks for that update AB, but do we have a answer for the questions in my post.also contacted CS to make sure i was on the same page but no answer from them as of yet.

thanks again !
bradd wrote:I have noticed that there is a expiration date for my points collected.on my last order it stated 365 days,then on my most recent order it went back to 365 days.

do they only expire if you do not not place a order and earn points within 365 days?

also in my last order the points were calculated for each item i purchased ? usually there is just one total of points for the whole order,is this something new ?

thanks !
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Location: Windsor,Ontario

Re: Points Expiration Date

Postby Artist Boy » Sat Mar 30, 2013 3:20 pm

its basically only if the account is inactive for 365 days. as long as you place an order it resets the timer for all the points.
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