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Points still pending.

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Points still pending.

Postby nsanexer0 » Mon Aug 01, 2011 1:12 am

I ordered my kit about 3 weeks ago, give or take a few days.
Well I just ordered juice and the points showed up using a differnt payment.


However I did get my kit in the mail and my CC was charged...



Whats going on, I want my 14 Vpoints :[
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Re: Points still pending.

Postby thevapinggun » Mon Aug 01, 2011 6:50 am

The best thing to do is to log into your account, go to the customer service section, and submit a ticket. Be sure to check the status of the ticket through out the day. CS is very good about crediting points.
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Volcano saved my life. JuiceBlaster made it worth living
I vape my own Bacon (with jalapeno)

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Re: Points still pending.

Postby Artist Boy » Mon Aug 01, 2011 7:16 am

we had a few glitches over the past few weeks. if you did not get your points please open a support ticket with CS or call our CS phone line and we will get those points to you.
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