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? on referal points

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? on referal points

Postby RedAlert » Sun May 16, 2010 3:00 pm

I've had 2 friends join and order in the past week and a half, is there a way I can get credit for these since the points system wasnt up yet?
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RedAlert
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Re: ? on referal points

Postby Arclight » Sun May 16, 2010 3:12 pm

Shoot customer service an email or a call and let them know the situation. They should get you fixed up.
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Re: ? on referal points

Postby Pyroclastic Ash » Mon May 17, 2010 2:59 am

Email Customer service at cs@volcanoecigs.com

Provide them with the Full name and emails of your referrals. Once they verify their orders then we can enter the points manually.
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Re: ? on referal points

Postby RedAlert » Mon May 17, 2010 4:09 pm

Shot them an email, and not 5 minutes later had a very nice email back from one of the CS people. They took care of them right then and there. You guys are just too awesome!
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