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Top came off battery

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Top came off battery

Postby Skyvapeo » Sun Jan 26, 2014 3:41 pm

I had my e-cig in my pocket and when I took it out the top was off where the button is and there where two wires hanging out of the other half, is this common? Is it covered on warranty? Can I fix this myself? (Please someone help)
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Re: Top came off battery

Postby Artist Boy » Sun Jan 26, 2014 3:53 pm

I believe it is covered under the warranty. Please contact CS.

Are the wires still attached at both ends? If so you should be able to just push the top back on the battery. It is just pressure fit in there. If the wires are off I do not recommend trying to fix it yourself. Just contact CS, or return it to the location you got it from.

Sorry to hear it broke on you like that. They are not known for doing so.

If a wire is loose make sure to be careful and not let the loose end touch anything or it could short out the battery killing it and could cause the battery to vent.
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