Contact Us

For answers to most of your common questions, we encourage you to visit the forum prior to contacting us as the answer to your questions, may already be posted there. If your request requires immediate attention, please call us at the toll free number listed below. When leaving a message, please be sure to include your name, order number, and telephone number.

E-mail: Please use the contact form provided below.
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Corporate Retail Stores

Volcano Vapor Cafe

(Kapahulu avenue next to the Hee Hing Chinese Restaurant)
449 Kapahulu Avenue, #102
Honolulu, HI 96815

Hours:
Monday - Sunday 9:00 a.m. - 10:00 p.m.
Phone: (808) 734-0914

Ala Moana Mall - Upper Level

(Mall Level in front of the Apple Store):
1450 Ala Moana Blvd.
Honolulu, Hawaii 96814

Hours:
Mon–Sat: 9:30am–9:00pm
Sunday: 10:00am–7:00pm

Phone: 808-688-4472

Ala Moana Mall - Lower Level

(Lower Level):
1450 Ala Moana Blvd.
Honolulu, Hawaii 96814

Hours:
Mon–Sat: 9:30am–9:00pm
Sunday: 10:00am–7:00pm

Phone: 808-688-4536

Pearlridge Shopping Center

(Pearlridge Downtown - in front of Lids)
98-1005 Moanalua Rd.
Aiea, HI 96701

Hours:
Monday - Saturday 10:00 a.m. - 9:00 p.m.
Sunday: 10:00 a.m. - 6:00 p.m.

Phone: 808-688-4485

Windward Mall Shopping Center

(In front of Champs Sporting Goods):
46-056 Kamehameha Highway
Kaneohe, Hawaii 96744

Hours:
Mon–Sat: 10:00am–9:00pm
Sunday: 10:00am–5:00pm

Phone: 808-688-4479

Volcanoecigs - Maui

(Queen Kaahumanu Shopping Center - Center Court)
275 West Ka'ahumanu Avenue
Kahului, Hawaii 96732

Hours:
Mon–Sat: 9:30am–9:00pm
Sunday: 10:00am–5:00pm

Phone: 808-688-4425

Volcanoecigs - Hilo

(Prince Kuhio Plaza Mall - Center Court)
111 East Puainako Street
Hilo, Hawaii 96720

Hours:
Mon–Thurs: 10:00am–8:00pm
Fri-Sat: 10:00am–9:00pm

Phone: 808-688-4454

Volcanoecigs - Illinois

(In the JC Penny wing, Woodfield Mall)
Woodfield Mall
Schaumburg, IL 60173

Hours:
Mon–Sat: 10:00am–9:00pm
Sunday: 11:00am–6:00pm

Phone: (630) 962-2840

Volcanoecigs - Florida

(Tyrone Square Mall - St. Petersburg, FL):
6901 22nd Ave N
St. Petersburg, FL 33710-3936

Hours:
Mon–Sat: 10:00am–9:00pm
Sunday: 11:00am–7:00pm
Phone: 727-776-3083

Volcanoecigs - Nevada

(Boulevard Mall - Las Vegas):
3528 South Maryland Parkway
Las Vegas, Nevada 89169

Hours:
Mon–Sat: 10:00am–9:00pm
Sunday: 11:00am–6:00pm

Phone: 702-504-3438

Corporate Headquarters

(Not a retail store)
Mailing Address:
Volcanoecigs.com
197 Sand Island Access Rd, Suite #213
Honolulu, Hawaii 96819

Website Customer Sevice:
Toll Free: 1 (800) 870-3357
Email: cs@volcanoecigs.com

Corporate Office Hours:
Monday through Friday
7:00 a.m. - 11:00 p.m. Eastern Standard Time

:: Facebook: https://www.facebook.com/VolcanoFineElectronicCigarettes
:: Twitter: https://twitter.com/volcanoecigs
:: YouTube: http://www.youtube.com/volcanocigs

Officially Licensed Distributors

Volcanoecigs - California

(Antioch, CA)
401 Sunset Drive, Suite D
Antioch, CA 94509

Hours:
Monday-Friday: 10:00am-7:00pm
Saturday: 12:00pm-6:00pm

Sunday: CLOSED

Phone: (925) 470-3551

Volcanoecigs - California

Volcanoecigs - Westfield Culver City Map

(Westfield Culver City)
6000 Sepulveda Boulevard
Culver City, CA 90230-6482

Hours:

Mon–Sat: 10:00am–9:00pm
Sunday: 11:00pm–7:00pm

Volcanoecigs - Montana

(Rim Rock Mall)
300 S 24th St W
Billings, MT 59102

Hours:
Monday - Saturday: 10:00 a.m. - 9:00 p.m.
Sunday: 12:00 p.m. - 6:00 p.m.

Volcanoecigs - North Carolina

(Raleigh, NC)
6514 Old Wake Forest Road
Raleigh, NC 27615

Hours:
Monday-Saturday: 11:00am-7:00pm
Sunday: 1:00pm-5:00pm

Volcanoecigs - Oklahoma

(Tulsa, OK)
7121 South Mingo Road
Tulsa, OK 74133

Hours:
Monday-Thursday: 10:00am-10:00pm
Friday-Staurday: 10:00am-11:00pm

Sunday: 10:00am-10:00pm

Phone: (918) 872-6433

Volcanoecigs - South Carolina

Volcanoecigs - Anderson, South Carolina Map

(Anderson Mall)
3131 North Main Street
Anderson, SC 29621

Hours:
Mon–Sat: 10:00am–9:00pm
Sunday: 12:30pm–6:00pm

Volcanoecigs - Washington

(Kelso, WA)
351 Three Rivers Drive
Kelso, WA 98626

Hours:
Monday-Friday: 10:00am-8:00pm
Saturday: 10:00am-7:00pm
Sunday: 11:00am-6:00pm

Volcano Vapor Cafe - Washington

(Olympia, WA)
122 Capitol WayNorth
Olympia, WA 98501

Phone: (360)539-7466

Hours:
Monday-Sunday: 11:00am-2:00am

Volcanoecigs - West Virginia

(Meadowbrook Mall - Bridgeport)
2399 Meadowbrook Mall
Bridgeport, WV 26330-9619

USA Hours:
10:00 a.m. - 9:00 p.m. EST

Volcanoecigs - West Virginia

Volcanoecigs Morgantown, West Virginia Map

(Morgantown, between Gibbie's Pub and old Stone Creamery)
360 High Street
Morgantown, WV 26505

USA Hours:
Monday - Thursday: 10:00 a.m. - 6:00 p.m. EST
Friday & Saturday: 10:00 a.m. - 7:00 p.m. EST
Sunday: 12:00 p.m. - 5:00 p.m. EST

Volcanoecigs - San Diego