Contact Us

For answers to most of your common questions, we encourage you to visit our knowledge base prior to contacting us as the answer to your questions, may already be posted there.  If your request requires immediate attention, please call us at the toll free number listed below. When leaving a message, please be sure to include your name, order number, and telephone number.

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Corporate Retail Stores
Volcano Vapor Cafe
Volcanoecigs Vapor Cafe
(Kapahulu avenue next to the Hee Hing Chinese Restaurant)
449 Kapahulu Avenue, #102
Honolulu, HI 96815

Monday - Sunday 9:00 a.m. - 10:00 p.m.
Phone: (808) 734-0914
Volcano Ewa Beach Cafe
Volcanoecigs Ewa Beach Cafe
(Next to KFC off of Fort Weaver road)
91-1001 Kaimalie St
Ewa Beach, HI 96706

Monday - Sunday 9:00 a.m. - 10:00 p.m.
Phone: (808) 689-0096
Volcano Wahiawa Vapor Cafe
Volcanoecigs Wahiawa Vapor Cafe
(Across from Zippy’s)
64 Kukui Street
Wahiawa, HI 96786

Monday - Sunday 9:00 a.m. - 10:00 p.m.
Phone: (808) 622-2096
Ala Moana Mall - Upper Level
Volcanoecigs Ala Moana
(Mall Level in front of the Apple Store):
1450 Ala Moana Blvd.
Honolulu, Hawaii 96814

Mon–Sat: 9:30am–9:00pm
Sunday: 10:00am–7:00pm
Phone: 808-688-4472
Ala Moana Mall - Lower Level
Volcanoecigs Ala Moana - lower level
(Lower Level):
1450 Ala Moana Blvd.
Honolulu, Hawaii 96814

Mon–Sat: 9:30am–9:00pm
Sunday: 10:00am–7:00pm
Phone: 808-688-4536
Pearlridge Shopping Center
Volcanoecigs Pearlridge
(Pearlridge Downtown - in front of Lids)
98-1005 Moanalua Rd.
Aiea, HI 96701

Monday - Saturday 10:00 a.m. - 9:00 p.m.
Sunday: 10:00 a.m. - 6:00 p.m.
Phone: 808-688-4485
Windward Mall Shopping Center
Volcanoecigs windward mall
(In front of Champs Sporting Goods):
46-056 Kamehameha Highway
Kaneohe, Hawaii 96744

Mon–Sat: 10:00am–9:00pm
Sunday: 10:00am–6:00pm
Phone: 808-688-4479
Ward Warehouse
Volcanoecigs Ward Warehouse
(In front of Pa'ina Cafe):
1050 Ala Moana Blvd.
Honolulu, Hawaii 96814

Mon–Sat: 10am–9:00pm
Sunday: 10:00am–6:00pm
Phone: 808-688-3025
Volcanoecigs - Maui
Volcanoecigs queen kaahumanu center
(Queen Kaahumanu Shopping Center - Center Court)
275 West Ka'ahumanu Avenue
Kahului, Hawaii 96732

Mon–Sat: 9:30am–9:00pm
Sunday: 10:00am–5:00pm
Phone: 808-688-4425
Volcanoecigs - Hilo
Volcanoecigs Prince Kuhio Plaza
(Prince Kuhio Plaza Mall - Center Court)
111 East Puainako Street
Hilo, Hawaii 96720

Mon–Thurs: 10:00am–8:00pm
Fri-Sat: 10:00am–9:00pm
Phone: 808-688-4454
Volcano NEX - Pearl Harbor
Volcano E-Cigs Store - Navy Exchange Pearl city
(Navy Exchange)
4725 Bougainville Dr #631
Honolulu, HI 96818

Monday - Sunday 9:00 a.m. - 9:00 p.m.
Phone: 808-688-4401

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Contact Corporate Photo

Corporate Headquarters

(Not a retail store)
Mailing Address:
197 Sand Island Access Rd, Suite #213
Honolulu, Hawaii 96819

Website Customer Sevice:
Toll Free: 1-866-866-6370

Corporate Office Hours:
Monday through Friday
8:00 a.m. - 9:00 p.m. Eastern Standard Time

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Officially Licensed Distributors
Volcanoecigs - California
Volcanoecigs - Antioch, CA Map
(Antioch, CA)
401 Sunset Drive, Suite D
Antioch, CA 94509

Monday-Friday: 10:00am-7:00pm
Saturday: 12:00pm-6:00pm
Sunday: CLOSED
Phone: (925) 470-3551
Volcanoecigs - California
Volcanoecigs San Diego, Horton Plaza Map
(San Diego, CA)
160 Horton Plaza
San Diego, CA, 92101

USA Hours:
Monday - Friday: 10:00 a.m. - 9:00 p.m. PST
Saturday: 10:00 a.m. - 8:00 p.m. PST
Sunday: 11:00 a.m. - 6:00 p.m. PST
Phone: (619)-544-8997
Volcanoecigs - Montana
Volcanoecigs - Billings Montana
(Billings, Montana)
711 15th St West
Billings, MT 59102

Monday - Thursday: 10:00 a.m. - 7:00 p.m.
Friday - Saturday: 10:00 a.m. - 8:00 p.m.
Sunday: 12:00 p.m. - 3:00 p.m.
Volcanoecigs - North Carolina
Volcanoecigs Raleigh, NC Map
(Raleigh, NC)
6514 Old Wake Forest Road
Raleigh, NC 27615

Monday-Saturday: 11:00am-7:00pm
Sunday: 1:00pm-5:00pm
Volcanoecigs - South Carolina
Volcanoecigs - Anderson, South Carolina Map
(Anderson Mall)
3131 North Main Street
Anderson, SC 29621

Mon–Sat: 10:00am–9:00pm
Sunday: 12:30pm–6:00pm
Phone: 864-222-2277
Volcanoecigs - Washington
Volcanoecigs Kelso, Washington Map
(Kelso, WA)
351 Three Rivers Drive
Kelso, WA 98626

Monday-Friday: 10:00am-8:00pm
Saturday: 10:00am-7:00pm
Sunday: 11:00am-6:00pm
Volcano Vapor Cafe - Washington
Volcanoecigs - Olympia, WA Map
(Olympia, WA)
122 Capitol WayNorth
Olympia, WA 98501

Phone: (360)539-7466

Monday-Sunday: 11:00am-2:00am
Volcanoecigs - West Virginia
Volcanoecigs Meadowbrrok Mall
(Meadowbrook Mall - Bridgeport)
2399 Meadowbrook Mall
Bridgeport, WV 26330-9619

USA Hours:
10:00 a.m. - 9:00 p.m. EST
Volcanoecigs - West Virginia
Volcanoecigs Morgantown, West Virginia Map
(Morgantown, between Gibbie's Pub and old Stone Creamery)
360 High Street
Morgantown, WV 26505

USA Hours:
Monday - Thursday: 10:00 a.m. - 6:00 p.m. EST
Friday & Saturday: 10:00 a.m. - 7:00 p.m. EST
Sunday: 12:00 p.m. - 5:00 p.m. EST

Volcanoecigs - Kansas City Missouri
Volcanoecigs Kansas City, Missouri Map
8129 North Oak Trafficway
kansas city, MO 64116

Monday-Saturday: 11:00am-7:00pm
Sunday: 12:00am-5:00pm
Phone: (816) 214-5835
Volcano Tri-State
Volcanoecigs Huntington Mall, WV Map
(Huntington Mall, WV)
500 Mall Rd
Barboursville, WV 25504
Monday-Saturday: 10:00am-9:00pm
Sunday: 11:00am-8:00pm
Phone: 304-690-3140
Volcanoecigs - Rogue Valley Mall
Volcanoecigs Rogue Valley Mall, OR Map
(Rogue Valley Mall, OR)
1600 N. Riverside Ave
Medford, OR 97501
Monday-Saturday: 10:00am-9:00pm
Sunday: 11:00am-7:00pm
Phone: 808-392-2797
Volcanoecigs - Cary
Volcanoecigs Cary, NC Map
(Cary, NC)
1191 W Chatham Street
Cary, NC 27513
Monday-Saturday: 11:00am-7:00pm
Phone: 919-651-0461
Volcanoecigs - Fort Myers
Volcanoecigs Fort Myers, FL Map
(Fort Myers, FL)
9902 Gulf Coast Main Street, Suite 423
Fort Myers, FL 33913
Monday-Friday: 11:00am-10:00pm
Saturday: 12:00pm-11:00pm
Sunday: 12:00pm-6:00pm
Phone: 239-267-0108
Volcanoecigs - Jersey City
Volcanoecigs - Jersey City
(Level 1, Between Macy's and JcPenney):
Newport Centre Mall
30 Mall Drive West
Jersey City, NJ 07310

Mon–Sat: 10:00am–9:30pm
Sunday: 11:00am–6:00pm
Phone: 202-505-4889
Volcanoecigs - Englewood Florida
Volcanoecigs - Englewood FL
1720 south McCall Rd
SR 776 suite 0
Englewood, FL 34223

Tue-Thu: 9:00am–6:00pm
Fri-Sat: 9:00am–9:00pm
Sun: 12:00pm–6:00pm
Phone: 941-451-1700
Volcano Ashland - Kentucky
Volcanoecigs Ashland Town Center, Kentucky Map
(Ashland Town Center)
500 Winchester Ave T-56
Ashland, Kentucky 41101
Monday-Saturday: 10:00am-9:00pm
Sunday: 11:00am-8:00pm
Phone: 606-571-0589
Volcanoecigs - Olympia WA
Volcanoecigs - Olympia WA
(In front of Macy's near the theaters):
Westfield Capital Mall
625 Black Lake Boulevard
Olympia, WA 98502

Monday-Thursday: 10:00am-8:00pm
Friday-Saturday: 10:00am-9:00pm
Sunday: 11:00am-6:00pm
Phone: 360-357-5100